Privacy Policy

Privacy Policy

[Last updated 13 March 2023]

Welcome.

This privacy policy sets out how Natalie Mazzoni and her business handle your personal information. We do our best to comply with Australian privacy legislation. We take your privacy seriously and we do not sell or give away access to the personal information you provide to us. If you have any questions about the personal information we hold about you, please use our contact details below to get in touch.

This policy applies to personal information collected via use of our website, related blogs and social media platforms, podcasts and services we offer.

We may update our privacy policy from time to time and the new policy terms will apply from the date we upload them to our website. We have included a last updated date above to help you keep up to date with any changes.

Contact us:

Name: Natalie Mazzoni ABN 33 948 561 042

Website: www.nataliemazzoni.com

Email: hello@nataliemazzoni.com

Staying Anonymous

You can browse this website anonymously. If you identify yourself to us, for example by providing your email address for a resource download, at that point we will collect your personal information. For services we offer that require bookings, accessing our resources or payments, you will need to identify yourself so that we can provide the service.

Collecting personal information

At all times we try to only collect the minimum information we need to provide you with requested services or let you know about our services or what we are up to. If we are guiding you through session, we may need to collect a range of personal information about you as well as about others around you. This is necessary so we can see the bigger picture of what is going on in your life. By agreeing to this policy and using our services, you are telling us that you have any necessary consents to share personal information of others with us.

The main way we collect personal information about you is when you give it to us, for example:

·             when you contact us or use our services

·             when you submit information to our website

·             when you ask for access to information we hold about you

You agree that we may retain any of your personal information indefinitely, although we are not obliged to do so.

Indirect collection

Generally, we only collect information directly from you. Sometimes, particularly where we are involved in guidance for more than one family member, we may collect personal information about you from other participants or sources. If you are involved in group activities with us including online programs, speaking engagements, events or retreats, please be aware that personal information shared by you in these settings cannot be kept private. Please be mindful of any personal information you share in a group setting.

Testimonials

If you provide us with a testimonial, you give us your consent for the use of your name and the date to be displayed on our website or in our other marketing material, together with the content of the testimonial that you provide.

Social Networking Services and links to other websites

We may provide links to other websites or use social networking services such as Instagram and Facebook to communicate with the public about our work. These sites have their own privacy policies. When you communicate with us using these services we may collect your personal information. The social networking service will also handle your personal information for its own purposes.

Collecting sensitive information

Generally, we do not actively collect sensitive information about you, including information about your health, racial or ethnic origin, political opinions, religious beliefs, sexual orientation or criminal history. This information may come out in guidance sessions though and we may even ask you about sensitive personal information directly if we reasonably believe it is relevant. It is always optional if you choose to share this information with us or not. We will take steps to appropriately protect any sensitive information we do receive.

How we use Cookies and other identifiers

We use a range of tools provided by third parties including search engine browsers and our web hosting company, to collect or view website traffic information. These sites have their own privacy policies. We also use cookies and session tools to improve your experience when accessing our websites.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Some website features may not function properly without cookies.

The information collected by these tools may include the IP address of the device you are using and information about sites that IP address has come from, the pages accessed on our site and the next site visited. We use the information to help to track your use of our websites to improve your user experience and the quality of our services.  To find out how to opt out of tailored advertising please check the options available here - http://www.networkadvertising.org/choices/.

Security and overseas recipients

We rely on third party providers to process and store the information you have provided to us securely. We use appropriate password and security protection for our systems and aim to only use reputable third-party service providers. No system can be 100% safe though and we accept no liability for interference with your data.

Our third-party providers may store, mirror or copy your personal information to locations outside of Australia. Other Countries may not have the same level of privacy protection as Australia does. Be agreeing to this privacy policy, you are consenting to your personal information crossing international borders in this manner.

Disclosure

In addition to using your personal information for the intended purpose you have provided it for, or a reasonably related purposes, we may also use or disclose your personal information by:

·             Allowing access to it during services provided to our business (for example, IT services)

·             Allowing access to appropriate and competent advisors (for example our accountant)

·             For the purpose of obtaining advice

·             If there is a dispute over payments or suspected or actual breach of our terms of service

·             If we are required to disclose it by law

Accessing and correcting your personal information

You may request copies of the information we hold about you, which will only be provided electronically. You have the ability to make a request to amend or correct that information. If we do not agree with your requested change, we will keep a copy of your request with our information. 

Problems?

If you have any concerns about our use of your personal information, please use our contact details above and let us know what the problem is. We will respond to your concerns within 30 days.

If you are not happy with how we manage your concerns, you can contact the Australian Privacy Commission, available at http://www.oaic.gov.au.